Life doesn’t always cooperate with therapy schedules. Winter weather, sudden illnesses, or exposure to something contagious can make it difficult — or inappropriate — to attend therapy sessions in person. The good news? Teletherapy may be an option on those days, and it’s worth a conversation.
Start With a Conversation
First and foremost, we encourage all clients to talk with their therapist if weather conditions or illness might affect an upcoming session. Together, you can decide whether teletherapy is clinically appropriate and effective for that day’s goals.
Teletherapy isn’t right for every situation — and that’s okay. The decision should always be based on:
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Your specific therapy goals
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Your child’s (or your own) ability to engage virtually
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The type of service being provided
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Your therapist’s professional judgment
If you and your therapist decide teletherapy is a good fit for that session, the next step is confirming coverage.
How to Check If Your Insurance Covers Teletherapy
Coverage can vary by insurance plan, so we recommend clients take a few minutes to verify benefits directly.
Step 1: Call the 800 Number on Your Insurance Card
When you call, let the representative know you are asking about teletherapy services.
Step 2: Ask These Key Questions
You can say something like:
“I’m checking to see if my plan covers teletherapy services for speech therapy and occupational therapy.”
Step 3: Reference the Appropriate CPT Codes
Providing CPT codes helps insurance representatives give you accurate information. You may want to ask specifically about coverage for the following:
Speech Therapy CPT Codes
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92507
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92526
Occupational Therapy CPT Codes (commonly used)
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97530
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97112
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97535
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97110
Ask whether these services are covered when delivered via teletherapy, and if there are any limitations, copays, or prior authorization requirements.
Why This Matters
Confirming coverage ahead of time helps avoid surprises and ensures continuity of care — even when life throws curveballs like snowstorms or stomach bugs. Teletherapy can be a flexible, effective option when used thoughtfully and appropriately.
We’re Here to Help
If you have questions about whether teletherapy may work for you on a specific day, or need help understanding the process, don’t hesitate to reach out to your therapist or our office. We’re happy to guide you through it.
Your health, safety, and progress always come first 💛